Terms of Use

1. Agreement

These Terms of Use govern your use of nirmaanflow.com (the “website”). The website is operated by Vaibhav Sharma, an individual based in India, under the brand name Nirmaan Flow (also written NirmaanFlow). Nirmaan Flow is not a registered company, LLP or partnership, so these Terms are an agreement between you and Vaibhav Sharma. In these Terms, “we”, “us” and “our” mean Vaibhav Sharma, operating as Nirmaan Flow.

If Nirmaan Flow is later registered as a business, we may transfer these Terms to it. We will update this page when that happens.

By using the website you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the website. If you use it on behalf of a business, you confirm you have authority to accept these Terms for that business.

These Terms are an electronic record under the Information Technology Act, 2000 and the rules made under it, and don't need a physical or digital signature.

2. Our apps have their own terms

Installing or using one of our Shopify apps is governed by that app's own terms and privacy policy, not by these Terms:

• GST Point: Terms of Service and Privacy Policy.

Our apps are installed through the Shopify App Store, so Shopify's own terms also apply to your Shopify store and to app billing. If anything on this website conflicts with an app's terms, the app's terms apply.

3. Using the website

You may use the website to learn about our apps, download the sample documents we offer, and contact us. You agree not to:

• break any law, or use the website for a fraudulent or harmful purpose;
• try to gain unauthorised access to the website, its servers or any connected system, or probe, scan or test their vulnerability without our written permission;
• interfere with the website's operation, including by sending malware, overloading it, or using bots or scrapers in a way that affects its availability;
• copy, frame or republish the website's content or design as your own, or use it to build a competing product;
• impersonate us, or suggest we endorse you when we don't;
• send us content that is unlawful, defamatory, obscene, or that infringes someone else's rights, including anything listed in Rule 3(1)(b) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

We may suspend or block access to the website for anyone who breaks these Terms.

4. Information on the website is not tax or legal advice

The website explains how our apps work, including how GST is calculated. The GST calculator and examples are illustrations. They are not tax, legal or accounting advice and don't account for every situation, such as exemptions, cess, reverse charge or special rates.

You are responsible for your GST registration, invoices, returns and filings. Please check with a qualified chartered accountant or tax adviser before relying on any information for a filing.

The sample invoices you can download use made-up businesses, people and amounts. Any resemblance to a real business or person is coincidental.

5. Prices shown on the website

Prices on the website are shown in Indian rupees. If Shopify bills your store in US dollars, you are charged the US dollar price shown inside the app instead. The price shown inside the app when you approve a charge is the one that applies. Shopify bills you for our apps and may add taxes, such as GST, according to its own rules.

We work to keep prices on the website current, but they may change, and a mistake on the website does not bind us to a price.

6. Apps we're building

Apps marked “Coming soon”, such as our WhatsApp chatbot, are in development. Their features, prices and release dates may change, and we may decide not to release them. Asking for early access doesn't create a contract or an obligation for you or for us. When an app is released, it will come with its own terms.

7. Intellectual property

The website and its content, including text, design, graphics, screenshots, sample documents, and the Nirmaan Flow and GST Point names and logos, belong to us or our licensors and are protected by Indian and international intellectual property laws. You may view and download content for your own use in evaluating our apps. Any other use needs our written permission.

Shopify is a trademark of Shopify Inc. WhatsApp is a trademark of Meta Platforms, Inc. Other names and logos belong to their owners. Their use on this website doesn't mean those companies endorse us.

8. Feedback and ideas

We welcome feature requests and ideas for new apps. If you send us one, you agree we may use it to improve or build our products without owing you payment or credit. Please don't send us anything you consider confidential.

9. Third-party websites

The website links to sites we don't control, such as the Shopify App Store. We aren't responsible for their content, policies or availability. Your use of them is governed by their own terms.

10. Disclaimer

The website is provided “as is” and “as available”. To the extent the law allows, we make no warranties about it, express or implied, including that it will be uninterrupted, error-free or free of harmful components, or that its information is complete or current.

11. Limitation of liability

To the extent the law allows, we are not liable for any indirect, incidental, special or consequential loss, or for loss of profits, revenue, data or goodwill, arising from your use of, or inability to use, the website. Our total liability for any claim about the website is limited to ₹5,000 (five thousand rupees).

Nothing in these Terms limits liability that cannot be limited by law, including liability for fraud, or your rights under the Consumer Protection Act, 2019 where it applies.

12. Indemnity

If you break these Terms or misuse the website, you agree to compensate us for any reasonable loss, damage or cost (including legal fees) that results, to the extent the law allows.

13. Governing law and disputes

These Terms are governed by the laws of India. Before starting any formal proceedings, please contact us at support@nirmaanflow.com so we can try to resolve the issue informally within 30 days. Subject to that, the courts in India with jurisdiction over the place where Vaibhav Sharma ordinarily lives have exclusive jurisdiction over any dispute about the website, except where the law gives you the right to bring a claim elsewhere.

If any part of these Terms is found unenforceable, the rest stays in effect. Not enforcing a right doesn't mean we have given it up.

14. Changes to these Terms

We may update these Terms from time to time. When we do, we update the date at the top. Changes apply from that date. If you keep using the website after a change, you accept the updated Terms.

15. Contact and grievances

For questions about these Terms, or to raise a complaint about the website, contact our Grievance Officer. We acknowledge complaints within 48 hours and aim to resolve them within 30 days.